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Privacy - ask your question

Good to know: this form is only for privacy-related complaints. 

  • If you want to report phishing, sextortion, hacking, smishing or any other form of internet or SMS misuse, please use this form.
  • If you have a general complaint about our products or services, please use this contact form (Dutch) or this contact form (French). 

If you still have questions after reading our privacy page and our privacy policy, you can contact the Telenet Privacy Team here.

If you do not know your customer number, leave this field blank. If you receive an error message, your customer number was not entered correctly. Please try again.

You can find your customer number on your bill or in your customer zone (My Telenet or BASE customer zone)

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